To address challenging economic and market conditions, Service Providers are deploying new network elements and services in order to grow revenues and satisfy customer demands. Tekelec provides support and maintenance services to help address the demands of increasingly complex networks through its best in class TekelecCare program. This program helps ensure continuity of service, while helping control and manage annual maintenance costs. The TekelecCare program includes:
- Access to highly skilled technical support personnel
- Global coverage with six Technical Assistance Centers
- Hardware and software upgrade services