This paper discusses the growing and widespread concern for carriers of how they will manage subscribers and their identities moving forward into a multi-domain, multi-access, multi-device, and multi-dimensional world.
With the proliferation of communication mediums and access networks, subscribers now have choices to make and communications identities to juggle. Users keep adding identities and devices for several reasons: for the sake of managing costs, exploring enhanced features, and improving the convenience of communicating anytime and anywhere.
It is up to innovative operators to deliver a converged user experience, starting such a convergence process at the level of their subscribers and leading to a new type of converged service provider. It is these operators that have the potential to be a true next generation service provider and differentiate in the market. The traditional definition of fixed-mobile convergence is only a small part of a full convergence solution.
